Privacy Policy
Before consenting to the processing of your personal data or sharing any personal information through forms on our website, we kindly ask you to carefully review this Privacy Policy to ensure you fully understand the conditions of our cooperation. This Privacy Policy governs your use of the Services as described in our Terms and Conditions.
The Privacy Policy outlines when, where, and why we handle personal data from those who visit the Website, how this data is used, under what circumstances it might be disclosed, your rights concerning your data, and the methods we use to secure it.
Interpretation of the Terms
- "Personal data" refers to any information related to you that, alone or combined with other information, enables someone collecting and processing that data to identify you as an individual.
- "Processing of personal data" means any operation involving your personal data, whether automated or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, use, transmission, and deletion.
- "Data subject" is any identifiable natural person whose data is processed by the entity responsible for processing; in this case, it refers to you as a Customer of the Website.
- "Consent of the data subject/user" is a freely given, specific, informed, and unambiguous agreement from the user, expressed through a statement or clear affirmative action, authorizing the processing of their personal data.
- "Website" refers to any site or mobile app owned and operated by the Company
Additional terms, like Customer, Expert, and Company, are defined in our Terms and Conditions.
General Information
When you access the Website, we collect log data and use cookies to track your activities. You can opt-out of cookies except for those essential to the Website's functionality.
For registered Customers, we may collect and process cookie identifiers and any data you provide during registration.
Types of Data Collected
The Company only collects the following types of information for the purposes described below:
Customer Account Information
We collect and process personal data you provide during registration and while managing your account settings. Providing certain information during registration is mandatory. Please be aware that the Company is not responsible for any consequences arising from sharing personal data with Experts.
Order Details
We collect and process details about your orders, including all information entered in the order form and any instructions shared via the Messaging System.
Submitted Information
Any data freely provided by you, such as surveys or feedback submitted through the Website, is processed. This includes information given when contacting customer support or in communications related to resolving issues.
The Company may process content and messages posted on the Website, which may include personally identifiable information. By doing so, you acknowledge that your information will be accessible to the Website and Experts. Some content cannot be deleted if it relates to Services provided or used by Experts.
Unless opted out, this information is retained as needed for dispute resolution, customer support, and troubleshooting within legal limits.
Service Use, Cookies, and Similar Technologies
While using our Services, we analyze web traffic and monitor your behavior. This involves tracking details such as IP address, operating system, browser type, and location. This helps us improve service quality and conduct market research. Cookies also help us remember your preferences for future visits.
Customers can choose to receive notifications when a cookie is sent or disable cookies via browser settings. Note that disabling cookies might affect some website features, though orders can still be placed.
Instructions for managing cookies on popular browsers are provided for your reference.
Billing Information
When making payments on the Website, you share payment details with us. However, we do not collect or store payment card details. Payment information is transmitted securely to third-party providers. The Company only retains partial card details (e.g., the first 6 and last 4 digits) for tax and financial reporting purposes and to verify transactions.
Sensitive Data
The Company does not process sensitive data unless you provide explicit consent.
Social Media Pages
We maintain official social media pages on platforms like Facebook. If you interact with these pages (e.g., like posts, leave comments), we may analyze this data to evaluate our marketing efforts.
Information for Tax Documentation
To comply with tax laws, we may need to submit documentation containing your personal data. This could include your full name, citizenship, address, date of birth, and tax identification number.
Data Processing Methods
Personal data is processed using secure IT tools and is accessible to certain employees and external service providers when necessary. Data may also be transferred across borders based on customer location.
Retention of Data
Personal data is processed and stored as long as necessary for the purposes it was collected, or longer if required by law or based on user consent.
Purpose of Data Processing
Data is processed for various purposes, such as:
- Provision of Services: Data is used to provide access to our Services, connect you with Experts, and fulfill our obligations under the Terms and Conditions.
- Payment Services: We use third-party providers for secure payments. Payment data is processed for billing purposes.
- Communications: We may contact you for service-related updates or marketing purposes. You can opt-out of non-essential communications.
- Analytics and Development: Data is analyzed to improve Services and enhance user experience.
- Support and Legal Compliance: Data may be used to resolve disputes, ensure compliance with legal obligations, and prevent fraud.
Changes to Data Processing
If the Company changes how personal data is processed, you will be notified and must consent to any significant changes.
Archiving and Security
We may archive data for legal purposes and implement security measures to maintain a safe environment.
Anonymized and Aggregated Data
The Company may anonymize data for research or marketing purposes and share it at its discretion.
Legal Bases for Data Processing
As previously mentioned, we use personal data in various ways based on how you use our Website and/or engage with our services. We may process your personal data relying on one or more of the following legal bases, depending on the situation:
- Processing based on your consent;
- Processing required to provide our Services as outlined in our Terms and Conditions;
- Processing necessary for our legitimate interests. These interests include:
- Compliance with financial and accounting regulations;
- Evaluating our Company's business effectiveness through website traffic and financial performance metrics;
- Promoting the Website via social media platforms, media channels, and affiliates like bloggers or influencers;
- Preventing fraud and ensuring the protection of personal data;
- Verification by experts;
- Compliance with applicable laws (e.g., processing data subject requests);
- In exceptional cases, to protect your or another person's vital interests or to perform tasks carried out in the public interest or under official authority granted to us.
We will inform you of the legal basis for processing your data and other relevant details before processing your personal data under a specific legal basis unless we're unable to do so under applicable laws.
Your Rights as a Data Subject
- Right of Confirmation: You can request confirmation from us about whether your personal data is being processed.
- Right of Access: You can access the personal data we hold about you.
- Right to Rectification: You can request corrections to incomplete or inaccurate personal data.
- Right to Erasure (Right to Be Forgotten): You can request us to delete your personal data. Generally, we will erase it unless otherwise required by law. To request deletion:
- Email us at assignment_service@hotmail.com. We will respond within five days and inform you of the outcome. Your request must include your full legal name, address, phone number, and the email you used to register to identify your account, along with a reason for the deletion and a list of the data you wish to be removed. If you want all your data deleted, please specify this in your request.
- Remove specific items from your account (e.g., payment methods).
- Delete your entire account.
- Right to Restriction of Processing: You can contest the accuracy of your data or request a restriction on processing for specific reasons, such as for legal claims, rather than deletion.
- Right to Data Portability: You can request your personal data to be transferred directly to another controller if feasible and if it does not adversely affect others' rights and freedoms.
- Right to Object to Processing: You can object to the processing of your data when it involves tasks carried out in the public interest or under official authority, or if processing is based on legitimate interests and you believe these are overridden by your rights and freedoms. If we receive an objection, we will cease processing unless we can demonstrate compelling grounds for continuing.
- Right to Withdraw Consent: You can withdraw your consent at any time by contacting us. After receiving your withdrawal request, we will process it promptly and stop processing your data unless required by law.
For any of the above rights, contact us as instructed at the end of this Privacy Policy. We will promptly address your request, which is free of charge.
If you believe our data use violates your rights, you can file a complaint with the appropriate data protection authority. Note that if we process your data for direct marketing, you can object to this processing at any time without justification, and we will cease such activities.
- Right to Request a Copy of Your Data: Registered users can check their provided data in their Account.
- Right to Request Corrections: If you believe your data is incorrect, outdated, or incomplete, contact us to correct it.
We may ask for information to verify your identity when processing your request. We will make every effort to respond to your request as quickly as possible and within the timeframe required by law. If we need more time, we will inform you of the delay and reasons.
Ensuring Data Protection
We prioritize high levels of personal data protection.
Additional Information for California Consumers
This section supplements the rest of our privacy policy and is provided by the business operating this Website, including its parent, subsidiaries, and affiliates (collectively referred to as “we,” “us,” “our”).
This section applies to California residents according to the "California Consumer Privacy Act of 2018" (the "CCPA"), updated by the "California Privacy Rights Act" (the "CPRA") and related regulations. It supersedes any conflicting information in the privacy policy.
- Categories of Personal Information Collected: We summarize the types of personal information we've collected, used, sold, or shared. Detailed information is available in the “Detailed information on the processing of Personal Data” section.
- Information We Collect: We collect various categories of personal information about you. We do not collect sensitive personal information without notifying you.
- Purpose of Data Use: We use personal information for operational purposes, commercial purposes, legal compliance, and protecting our rights. We do not process information for unforeseen purposes without consent.
- Data Retention: We will not keep your personal information longer than necessary. For more details, see “Detailed information on the processing of Personal Data.”
- Data Collection Sources: We collect personal information directly from your interactions with the Website or automatically through your navigation.
- Data Sharing: We do not share your personal information with third parties except as defined by the CCPA. We do not sell your personal information but will notify you and give you the option to opt out if we decide to do so.
- Privacy Rights Under CCPA/CPRA:
- Access personal data: Request categories and specific pieces of personal information collected, the sources, purposes, and disclosures.
- Request deletion: Ask us to delete your personal information unless exceptions apply.
- Correct inaccuracies: Request corrections to inaccurate personal data.
- Opt out of sale/sharing: Opt out of selling or sharing your personal data and limit the use of sensitive personal information.
- Non-discrimination: We will not discriminate against you for exercising CCPA rights, though refusal to provide data necessary for our services may affect transactions.
How to Exercise Rights: Submit verifiable requests via the contact details provided. Requests must include enough information to verify your identity and describe your request clearly. We will respond within 45 days, potentially extending to 90 days if needed. If denied, we will explain the reasons and you can appeal. Requests are free unless manifestly unfounded or excessive.
Additional Information for Virginia Consumers
This section supplements the rest of our privacy policy and is provided by the controller operating this Application and its affiliates.
This section applies to Virginia residents under the “Virginia Consumer Data Protection Act” (the "VCDPA") and supersedes any conflicting privacy policy information.
- Categories of Personal Data Processed: Summarizes categories processed and their purposes. Detailed information is in the “Detailed information on the processing of Personal Data” section.
- Data Collection: We do not collect sensitive data without notifying you.
- Purpose of Processing: Details are in “Detailed information on the processing of Personal Data” and “The purposes of processing.” We process data only for disclosed purposes without consent.
- Data Sharing: We do not share personal data with third parties.
- Sale of Data: We do not sell your data but will inform you and provide an opt-out option if we decide to.
- Targeted Advertising: We process data for targeted advertising.
Privacy Rights Under VCDPA:
- Access and correct personal data.
- Request deletion of personal data.
- Obtain data in a portable format.
- Opt out of processing for targeted advertising, data sale, or profiling with significant effects.
- Non-discrimination: We will not discriminate for exercising VCDPA rights but may not complete transactions if essential data is withheld.
How to Exercise Rights:
Submit requests using the contact details provided. Verification is required, and additional information may be requested. Requests do not require account creation but may involve existing accounts. Responses are within 45 days, with up to 90 days possible. If denied, we will provide reasons and you may appeal. No fees for up to two requests per year; otherwise, reasonable fees may apply.
Additional Information for Colorado Consumers
This section complements and expands on the details provided in the overall privacy policy and is issued by the entity managing this Website, and where applicable, its parent, subsidiaries, and affiliates (collectively referred to as "we," "us," or "our").
This section pertains to all Users (referred to here as "you," "your," or "yours") who are residents of Colorado as defined by the Colorado Privacy Act (the "CPA"). For these users, this section overrides any conflicting information in the general privacy policy.
Here, "personal data" refers to the definition provided by the CPA.
Categories of Personal Data Processed
We outline the types of personal data we process and the purposes for doing so. For detailed information, see the section titled “Detailed Information on the Processing of Personal Data” within this document.
Personal Data We Collect
We have collected the following types of personal data: We do not collect sensitive data. We will inform you if we decide to collect any additional types of personal data.
Purpose of Processing Your Personal Data
To understand why we process your personal data, refer to the sections “Detailed Information on the Processing of Personal Data” and “The Purposes of Processing” within this document.
We will not use your information for unforeseen purposes or purposes that differ from those originally disclosed without your consent. You can give, deny, or withdraw consent at any time using the contact information provided.
Use of Data: Sharing with Third Parties
We do not share or disclose your personal data to third parties. For our purposes, "third party" means any individual or entity other than the consumer, controller, processor, or an affiliate of these entities, as defined by the CPA.
Sale of Personal Data
We do not sell your personal data. If we choose to do so, we will notify you in advance and provide an option to opt out of such a sale. According to the CPA, "sale," "sell," or "sold" means the exchange of personal data for monetary or other valuable consideration by a controller to a third party.
Note that under the CPA, sharing personal data with a processor that processes data on behalf of a controller is not considered a sale. Other exceptions may apply, such as providing personal data to a third party for requested services.
Processing Personal Data for Targeted Advertising
We do not process your personal data for targeted advertising. Should we decide to, we will notify you and provide an option to opt out. In the CPA, "targeted advertising" refers to showing ads selected based on personal data collected or inferred over time from a consumer’s activities across various websites and services.
The CPA specifies that targeted advertising does not include ads based on activities within the controller’s own or affiliated sites, current search queries, or requests for information. It also excludes processing data solely to measure advertising performance.
Your Privacy Rights Under the Colorado Privacy Act
You have the right to:
- Opt out of targeted advertising, sale of personal data, or profiling that impacts you significantly.
- Access your personal data and request confirmation of whether it is being processed.
- Correct any inaccurate personal data we hold about you.
- Request deletion of your personal data.
- Obtain a copy of your personal data in a portable format.
We will not alter the cost or availability of products or services solely based on your exercise of these rights, though we may offer different terms if related to loyalty programs or discounts.
Exercising Your Rights
To exercise these rights, contact us using the details provided in this document. We need to verify your identity and the specific right you wish to exercise. If we cannot verify your identity, we may request additional information.
Requests do not require creating an account with us, though using an existing account might be necessary. Any personal data collected for authentication will not be used for other purposes.
If you are an adult, you can request information on behalf of a child under your care.
Handling Your Request
We will respond promptly, and within a maximum of 45 days. If more time is needed, we will inform you of the reasons and the extended timeframe, up to 90 days. If we deny your request, we will provide reasons within 45 days, and you may appeal by contacting us. Appeals will be addressed within 45 days. If denied, you may contact the Attorney General to file a complaint. We do not charge for responding to up to two requests per year.
Additional Information for Connecticut Consumers
This section complements and extends the information provided in the overall privacy policy and is issued by the entity managing this Website, including its parent, subsidiaries, and affiliates (collectively referred to as "we," "us," or "our").
This section pertains to all Users (referred to as "you," "your," or "yours") who are residents of Connecticut as defined by the Connecticut Data Privacy Act (the “CTDPA”). For these users, this section takes precedence over any conflicting information in the general privacy policy.
Here, "personal data" refers to the definition provided by the CTDPA.
Categories of Personal Data Processed
We summarize the types of personal data we process and their purposes. Detailed information can be found in the section titled “Detailed Information on the Processing of Personal Data” within this document.
Personal Data We Collect
We have collected the following types of personal data: We do not collect sensitive data. We will notify you if we collect any additional types of personal data.
Purpose of Processing Your Personal Data
For details on why we process your personal data, refer to the sections “Detailed Information on the Processing of Personal Data” and “The Purposes of Processing” within this document.
We will not process your data for unforeseen purposes or purposes not originally disclosed without your consent. You can freely provide, deny, or withdraw consent at any time using the contact details provided.
Use of Data: Sharing with Third Parties
We do not share or disclose your personal data to third parties. For our purposes, "third party" means any person or entity other than the consumer, controller, processor, or their affiliates, as defined by the CTDPA.
Sale of Personal Data
We do not sell your personal data. If we choose to, we will notify you in advance and provide an option to opt out. According to the CTDPA, "sale," "sell," or "sold" refers to the exchange of personal data for monetary or other valuable consideration by a controller to a third party.
Note that under the CTDPA, disclosing personal data to a processor on behalf of a controller is not considered a sale. Other exceptions may apply, such as providing data to a third party for requested services.
Processing Personal Data for Targeted Advertising
We do not process your personal data for targeted advertising. If we decide to, we will notify you and provide an option to opt out. The CTDPA defines "targeted advertising" as displaying ads based on personal data obtained or inferred from a consumer’s activities across non-affiliated sites.
The CTDPA specifies that targeted advertising does not include ads based on activities within the controller’s own or affiliated sites, current search queries, or requests for information. It also excludes processing data solely to measure advertising performance.
Your Privacy Rights Under the Connecticut Data Privacy Act
You have the right to:
- Access your personal data and request confirmation of whether it is being processed.
- Correct any inaccurate personal data we hold about you.
- Request deletion of your personal data.
- Obtain a copy of your personal data in a portable format.
- Opt out of targeted advertising, sale of personal data, or profiling affecting you significantly.
We will not alter the cost or availability of products or services based solely on your exercise of these rights, though we may offer different terms if related to loyalty programs or discounts.
Exercising Your Rights
To exercise these rights, contact us using the details provided in this document. We need to verify your identity and the specific right you wish to exercise. If we cannot verify your identity, we may request additional information.
Requests do not require creating an account with us, though using an existing account might be necessary. Any personal data collected for authentication will not be used for other purposes.
If you are an adult, you can request information on behalf of a child under your care.
Handling Your Request
We will respond promptly, and within a maximum of 45 days. If more time is needed, we will inform you of the reasons and the extended timeframe, up to 90 days. If we deny your request, we will provide reasons within 45 days, and you may appeal by contacting us. Appeals will be addressed within 45 days. If denied, you may contact the Attorney General to file a complaint. We do not charge for responding to up to one request per year.
Additional Information for Utah Consumers
This section complements and extends the information provided in the overall privacy policy and is issued by the entity managing this Website, including its parent, subsidiaries, and affiliates (collectively referred to as "we," "us," or "our").
This section pertains to all Users (referred to as "you," "your," or "yours") who are residents of Utah as defined by the Utah Consumer Privacy Act (the “UCPA”). For these users, this section takes precedence over any conflicting information in the general privacy policy.
Here, "personal data" refers to the definition provided by the UCPA.
Categories of Personal Data Processed
We summarize the types of personal data we process and their purposes. Detailed information can be found in the section titled “Detailed Information on the Processing of Personal Data” within this document.
Personal Data We Collect
We have collected the following types of personal data: We do not collect sensitive data. We will notify you if we collect any additional types of personal data.
Purpose of Processing Your Personal Data
For details on why we process your personal data, refer to the sections “Detailed Information on the Processing of Personal Data” and “The Purposes of Processing” within this document.
We will not process your data for unforeseen purposes or purposes not originally disclosed without your consent. You can freely provide, deny, or withdraw consent at any time using the contact details provided.
Use of Data: Sharing with Third Parties
We do not share or disclose your personal data to third parties. For our purposes, "third party" means any person or entity other than the consumer, controller, processor, or their affiliates, as defined by the UCPA.
Sale of Personal Data
We do not sell your personal data. If we choose to do so, we will notify you in advance and provide an option to opt out. According to the UCPA, "sale" refers to the exchange of personal data for monetary or other valuable consideration by a controller to a third party.
Note that under the UCPA, disclosing personal data to a processor on behalf of a controller is not considered a sale. Other exceptions may apply, such as providing data to a third party for requested services.
Processing Personal Data for Targeted Advertising
We do not process your personal data for targeted advertising. If we decide to, we will notify you and provide an option to opt out. The UCPA defines "targeted advertising" as displaying ads based on personal data obtained or inferred from a consumer’s activities across non-affiliated sites.
The UCPA specifies that targeted advertising does not include ads based on activities within the controller’s own or affiliated sites, current search queries, or requests for information. It also excludes processing data solely to measure advertising performance.
Your Privacy Rights Under the Utah Consumer Privacy Act
You have the right to:
- Access your personal data and request confirmation of whether it is being processed.
- Correct any inaccurate personal data we hold about you.
- Request deletion of your personal data.
- Obtain a copy of your personal data in a portable format.
- Opt out of targeted advertising, sale of personal data, or profiling affecting you significantly.
We will not alter the cost or availability of products or services based solely on your exercise of these rights, though we may offer different terms if related to loyalty programs or discounts.
Exercising Your Rights
To exercise these rights, contact us using the details provided in this document. We need to verify your identity and the specific right you wish to exercise. If we cannot verify your identity, we may request additional information.
Requests do not require creating an account with us, though using an existing account might be necessary. Any personal data collected for authentication will not be used for other purposes.
If you are an adult, you can request information on behalf of a child under your care.
Handling Your Request
We will respond promptly, and within a maximum of 45 days. If more time is needed, we will inform you of the reasons and the extended timeframe, up to 90 days. If we deny your request, we will provide reasons within 45 days, and you may appeal by contacting us. Appeals will be addressed within 45 days. If denied, you may contact the Attorney General to file a complaint. We do not charge for responding to up to one request per year.
Additional Information about Data Collection and Processing
Legal Action: The Owner may use the User's Personal Data for legal purposes in court or during any stages leading up to potential legal action due to misuse of this Website or its associated Services. The User acknowledges that the Owner might need to disclose personal data if requested by public authorities.
Further Information about User's Personal Data: Beyond what is described in this privacy policy, this Website might offer the User additional and context-specific details regarding particular Services or the handling of Personal Data upon request.
System Logs and Maintenance: For operational and maintenance purposes, this Website and any third-party services may collect files that log interactions with this Website (System Logs) or use other Personal Data (like IP Address) for these purposes.
Information Not Covered by This Policy: Additional details about the collection or processing of Personal Data can be requested from the Owner at any time. Refer to the contact details at the beginning of this document.
Changes to This Privacy Policy: The Owner reserves the right to amend this privacy policy at any time by notifying Users on this page and potentially within the Website, and where technically and legally possible, sending notifications to Users via any available contact information. It is highly recommended to review this page frequently, taking note of the last modification date listed at the bottom.
If changes impact processing activities based on the User’s consent, the Owner will obtain new consent from the User, as needed.
Contact Us: If you have any questions or comments regarding this Privacy Policy, our data practices, or our compliance with applicable laws, please contact us using one of the following methods:
Email us at assignment_service@hotmail.com
Updated: Jan 1st, 2024